Terms of Use

Last updated: October 28, 2026

1. Acceptance

By using sistemarafaela.com or purchasing a package, you agree to these Terms of Use and to our Privacy Policy.

2. The service

We offer social media profile promotion and growth services, with follower packages, delivery speed options and targeting by region and audience. The quantity, price and estimated delivery time of each package are shown in the summary before payment.

3. No affiliation with social networks

Rafaela Duarte is an independent service. It is not affiliated with, sponsored or endorsed by Instagram, Facebook or Meta Platforms, Inc. These platform names are used only to identify the network where the service applies.

4. Your responsibilities

• Enter the correct username (@). Orders placed for the wrong profile cannot be transferred once started.
• Keep the profile public and with the same username during the whole delivery.
• Own the profile or have the owner’s authorization.
• Use the service in accordance with the law and the social network’s rules.
• Be 18 or older, or purchase with a parent’s or guardian’s authorization.

5. Password

We never ask for your password. The service works with the public username only.

6. Payment

Payment is made in U.S. dollars (USD) on our payment partner’s secure page, by credit or debit card. The price shown in the order summary is the total you pay. The order starts after payment is confirmed.

7. Delivery times

The delivery times shown are estimates and start after payment is confirmed. Factors beyond our control (such as changes or instability on the social network) may cause delays.

8. Limitations

The social network may, at any time, change its rules, remove inactive accounts or adjust counts. We do not guarantee sales, engagement or reach, and we are not responsible for decisions the platform makes about your profile.

9. Refill and refunds

Refill and refund rules are described in our Refund Policy.

10. Misuse

We may refuse or cancel orders showing signs of fraud, abuse, illegal content or violations of these terms, refunding the amount where applicable.

11. Changes

We may update these terms. The version in force is always the one published on this page, with the date at the top.

12. Your rights as a consumer

Nothing in these terms limits the rights you have under the consumer protection laws of your state. If you have a complaint, please contact us first at alavancarfm@gmail.com or on WhatsApp at +55 19 99243-0588 so we can solve it.